Terms and Conditions

You must be at least 18 years of age to access and use the Service. You must also be not married nor cohabitating with anyone or be legally divorced from your spouse to use the Service.. Any use of the Service is void where prohibited. You are solely responsible for the liability as you break this fundamental regulation. By accessing and using the Website, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. If you become a Member, you represent and warrant that you have never been convicted of or pled no contest to a felony, and that you are not required to register as a sex offender with any government entity. Using the Service may be prohibited or restricted in certain countries. If you use the Service from outside of the Korea, you are responsible for complying with the laws and regulations of the territory from which you access or use the Website or Service. The Company solely reserves the right to modify membership and restriction to join the services of the Company.

• Parents may register on behalf of their children for the Special Service only and are liable of the collection of the personal information of their children for their matchmaking service. Parents may get involved in their children’s matchmaking process.
• You may register as a Member at no cost. To be a Member of the Site, you are required to create an ID and fill in your information in profile and self-introduction to complete the registration process. The membership is effective immediately upon the completion of registration and will end immediately upon termination of your account at your will or by the company. As a Member, you may use some, but not all, of the features and services available within the Service
• You may be matched with other members by the Company regardless of your membership status however, if you want to meet with your matched person, you are required to pay registration/date fees. Subscription fees & period may vary depends on the types of subscription which are specified on the Site therefore, users are required to check such information and subscribe to the one that suits you the best. Please note that registration fee is non-refundable.
• The term “match” refers to the date process of the members meeting other members by using their own judgement based on the information and pictures provided in each other’s profile.
  Matching is defined as a recommendation to contact and meet another member, and it is members' decision whether or not to accept matching. Meeting is defined as two members' mutual consent to meet (and their exchange of contact information).
• Once you are matched with other members and paid required fees, you can share your contact information and schedule to meet with them. Subscription types are specified on our website and you may choose a type that suits you the best. Date fee amount may vary depending on the types of subscription you choose. Date fee can be paid either at the time you schedule to meet with your matched person or pay advance and use it whenever you meet with your matched person. Date fee is refundable within 1 year from the purchased date however, once your contact information is exchanged with your matched person, you cannot receive any refund on such fees. Please note that refund takes some time to process.
• Existing profiles of members will remain viewable regardless of membership or activity status. Please note that you may not be matched with a member who is inactive (including paid/free membership).

• This Agreement will remain in full force and effect while you remain as a member and/or use the Service.
• You may hold, change, cancel, or withdraw your membership at any time through our Site, via email or live chat however, we strongly recommend withdrawing your membership on our website yourself. Withdrawals vis emails or live chat may result in failure in termination. If you cancel your membership, we may contact (via email, mail, or phone) you to ask for a reason for cancellation.
• Canceling a subscription does not automatically cancel your membership. If you are a subscriber and you cancel your subscription but not your membership, unless you elect to hide your profile, you will continue to be a Member in the Service and others may view your profile. You can “hide” your profile if you do not want other Members to view your profile. If you hide your profile, other Members will not be able to view your profile until you "unhide" your profile. If you cancel your membership, your profile will be removed according to Privacy Policy, and other Members will not be able to view your profile.
• Members can change their activity status by electing to hide or open their profile information, can cancel their membership, and remove information on their profile in accordance with the Company’s policy at any time.
• The Company reserves the right to terminate your access to the Site for any reason or no reason (such cause may include your breach of these Terms). The Company may, in its discretion and without liability to you, with or without prior notice and at any time, modify or discontinue, temporarily or permanently, any portion of the Site. If the Company terminates your membership on the Site because you have breached these Terms, in the sole discretion of the Company, you will not be entitled to any refund of any unused subscription fees and thereby you agree to waive any claim to such refund of fees. The company has no obligation to disclose any reason for terminating accounts and may not be allowed to do so by the law.

Couple.net is for the personal use of individual Members only and may not be used in connection with any commercial endeavors. Organizations, companies, businesses, and/or other entities may not become Members and are not entitled to use the Service or the Website/ Application for any purpose. Illegal and/or unauthorized use of the Website/ Application, including collecting usernames and/or email addresses of members by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Website/ Application will be investigated, and appropriate legal action may be taken, including without limitation, civil, criminal, and injunctive redress.

You hereby grant, represent and warrant that You will not create any databases, websites, applications, software, legal entities and services competitive with Couple.net. You further guarantee and warrant that You will not use the Website/Application for any commercial purposes, and/or send or receive funds thorough the Website/Application, and/or create accounts with fake usernames. You further guarantee and warrant that You will not be paid for using the Website/Application and services, provided on the Website/Application. Such activity will be investigated, Your membership may be terminated and appropriate legal action may be taken, including without limitation, civil, criminal, and injunctive redress. Please note, the Company runs test on random profiles occasionally.

• You are responsible for maintaining the confidentiality of the username and password you designate during the registration process, and you are solely responsible for all activities that occur under your username and password.
• You must not let third parties use your ID and password. If you find your ID and/or password are stolen or used by third parties, you must inform the Company immediately and follow the guideline.
• You must log-out completely after you are done using the Site. Failure to do so and therefore your information is used by others and caused some damages or problems, you will be solely responsible for it. Please note the Company does not take any responsibility in this occasion.

• You are solely responsible for your interactions with other members. You understand that the Company does not conduct criminal background checks or screenings on its members and does not check on authenticity of members’ profile information or contents of self-introduction. When necessary, The Company reserves the right to conduct criminal background check or other screenings (such as sex offender register searches), at any time.
• The Company is not responsible for any types of conduct of a Member. As noted in article 16 and 18 in this agreement, in no event shall the Company, its affiliates or its partners be liable (directly or indirectly) for any losses or (physical, emotional, or material) damages resulting from matching or meetings with other Members or persons you meet through the Service.
• The Company is putting the best effort to provide safe and reliable environment by limiting member’s access to the Site if any of the information provided by members is proven false. The notice of interaction with other members is posted on the Site and it clearly explains that you are solely responsible for your content and proving authenticity of profiles of your match yourself. The Company is not responsible of any problems caused by your negligence following the notice of interaction. You understand and agree that you will read and follow the notice of interaction posted on our website prior to use of our service.

The Company owns and retains all proprietary rights in the Website and the Service, and in all content, trademarks, trade names, service marks and other intellectual property rights related thereto. The Website contains the copyrighted material, trademarks, and other proprietary information of the Company and its licensors. You agree to not make use of any copyrighted material, trademarks, trade names, service marks, or other intellectual property or proprietary information accessible on the Website or through the Service, without first obtaining the prior consent of the Company.

• You are solely responsible for the content and information that you post, upload, publish, link to, transmit, record, display or otherwise make available (hereinafter, "post") publicly or privately on the Site and transmit any contents or information to other Members.
• You represent and warrant to us that the information you post on our Site and you provide to us or any other member is accurate and that you will update your account information as necessary to ensure its accuracy. You acknowledge that providing false information or fabricating any contents may result in legal action. The content included on your individual profile (photos and other documents) should be accurate and relevant to the intended use of our Services. The documents (i.e. certification, degrees etc.) submitted to the Company must be up to date(issued within the last 3 months of time) and any changes of information in your profile are recommended to be updated within 15 days from the date change occurred. You acknowledge that you are solely responsible for any problems and damages caused from failing to update your personal information.
• You understand and agree that the Company may at its sole discretion store for review and delete any content, messages, photos, videos, audio and video calls or profiles contents that in the sole judgment of the Company violate this Agreement or which might be offensive, illegal, or that might violate the rights of, harm, or threaten the safety of other Members or any third parties. You may not post on the Site or as part of the Service, or transmit to the Company or any other Member (either on or off the Website), any offensive, obscene, profane, sexually oriented, threatening, intimidating, harassing, racially offensive, or illegal material, or any material that infringes or violates another person’s rights (including intellectual property, privacy and publicity right).
• You may not post on the Website or as part of the Service, or transmit to the Company or any other Member (either on or off the Website), any offensive, obscene, profane, sexually oriented, threatening, intimidating, harassing, racially offensive, or illegal material, or any material that infringes or violates another person’s rights (including intellectual property rights, and rights of privacy and publicity).
• You understand and agree that we may monitor or review your content , and we have the right to remove, delete, edit, limit, or block or prevent access to any of Your Content at any time in our sole discretion. Furthermore, you understand agree that we have no obligation to display or review Your Content.
• By posting Content on the Website or as part of the Service, you automatically grant to the Company, its affiliates, licensees and successors, an irrevocable, perpetual, non-exclusive, fully paid-up, worldwide right and license to (i) use, copy, perform, display, reproduce, record, play, adapt, modify and distribute the Content, (ii) prepare derivative works of the Content or incorporate the Content into other works, and (iii) grant and authorize sublicenses of the foregoing in any media now known or hereafter created. You represent and warrant that any posting and use of your Content by the Company will not infringe or violate the rights of any third party.
• In addition to the types of Content described in Section 9(c) above, the following is a partial list of the kind of Content that is prohibited on the Website. You may not post, upload, display or otherwise make available Content that:
  • constitutes or promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • constitutes or advocates for harassment or intimidation of another person;
  • requests money from, or is intended to otherwise defraud, other users of the Website or Service;
  • involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming" (or "spimming", "phishing", "trolling" or similar activities);
  • promotes information that is false or misleading, or promotes illegal activities or conduct that is defamatory, libelous or otherwise objectionable;
  • contains video, audio photographs, or images of another person without his or her permission (or in the case of a minor, the minor’s legal guardian);
  • contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
  • provides material that exploits people in a sexual, violent or other illegal manner, or solicits personal information from anyone under the age of 18;
  • provides instructional information about illegal activities such as making or buying illegal weapons or drugs, violating someone’s privacy, or providing, disseminating or creating computer viruses;
  • contains viruses, disruptive codes, components or devices;
  • posts irrelevant or harmful contents
  • posts contents promoting troubles between Member.
  • impersonates, or otherwise misrepresents affiliation, connection or association with, any person or entity;
  • provides information or data you do not have a right to make available under law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information);
  • disrupts the normal flow of dialogue, causes a screen to "scroll" faster than other users are able to type, or otherwise negatively affects other users’ ability to engage in real time exchanges;
  • solicits passwords or personal identifying information for commercial or unlawful purposes from other users or disseminates another person’s personal information without his or her permission; and
  • publicizes or promotes commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.
• The Company reserves the right, in its sole discretion, to investigate and take appropriate legal action against anyone who violates this provision, including removing the offending communication from the Site or Service and terminating or suspending the membership of such violators.
• Your use of the Site and Service, including all Content you post through the Service, must comply with all applicable laws and regulations. You agree that the Company may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary, such as to: (i) comply with legal process; (ii) enforce this Agreement; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service or allow you to use the Website in the future; or (v) protect the rights, property or personal safety of the Company or any other person.
• You may not disclose personal information or contact information of other Members. You may not create and/or provide private meeting/gathering. You agree that any Content you place on the Website to be viewed by other Members may be viewed by any person visiting the Website or participating in the Service.
• All the information collected worldwide on the Company’s server will be managed by our head office in South Korea including but not limited to the payment information.

The Company reserves the right to investigate and/or terminate your membership if you have misused the Service or behaved in a way the Company regards as inappropriate or unlawful, including actions or communications that occur off the Website. The following is a partial list of the type of actions that you may not engage in with respect to the Service. You will not:

• • impersonate any person or entity.
  • solicit money from any Members.
  • post any Content or act in any manner that is prohibited by Section 9.
  • stalking or abuse.
  • express or imply that any statements you make are endorsed by the Company without our specific prior written consent.
  • ask or use Members to conceal the identity, source, or destination of any illegally gained money or products.
  • use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine", or in any way reproduce or circumvent the navigational structure or presentation of the Website, Service or its contents.
  • collect usernames and/or email addresses of members by electronic or other means for the purpose of sending unsolicited email or unauthorized framing of or linking to the Website.
  • interfere with or disrupt the Service or the Website or the servers or networks connected to the Service or the Website.
  • email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
  • forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted to or through the Website or Service (either directly or indirectly through use of third party software).
  • "frame" or "mirror" any part of the Service or the Website, without the Company's prior written authorization.
  • use meta tags or code or other devices containing any reference to the Company, the Website or the Service (or any trademark, trade name, service mark, logo or slogan of the Company) to direct any person to any other website for any purpose.
  • modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Service or the Website or any software used on or for the Service or the Website, or cause others to do so.
  • post, use, transmit or distribute, directly or indirectly, (e.g. screen scrape) in any manner or media any content or information obtained from the Website or the Service other than solely in connection with your use of the Service in accordance with this Agreement.

Our customer service is provided by the Company’s customer care representatives. Therefore, you agree that you will not be abusive, obscene, profane, offensive, sexist, threatening, harassing, racially offensive, or behave inappropriately when communicating with our customer care representatives(telephone, email or in written). You acknowledge that your telephone conversation may be recorded for quality assurance purposes. Any offensive or threatening types of physical or verbal behavior towards our customer care representatives could result in termination of membership and you will not be entitled to any refund of unused subscription and date fees.

• Payment can be made on the Site after logging in to your account or through customer assisting You may pay the Company the charges (subscription and dating acceptance fee) directly from your account or assist from couple managers. You agree and understand the Company will charge you fees (that is agreed and understood by you) to use the Company’s Service through your account or an account of a person who signed up on behalf of you. You also agree and authorize that payment will be processed by the payment provider that you choose on the Site. Any errors occurred during the payment can be corrected even after the payment is already processed.
• This Section 12 includes any agreements you made with the Company on the Website when becoming a Member or subscribing to the Service and contents specified on the Website regarding each service.
• Your payment condition is based on your Payment Method and may be set by agreements between you and financial institutions, credit card companies, or providers of Payment Method selected by you. If you stop or cancel the payment that you already made, the Company can terminate your account immediately at its own discretion. If the Company objects to the payment provider of the cancelled payment and in result receives the payment, the account and service you signed up for will be reactivated.
• You agree to follow the refund policy and expiration period of subscription and date fee specified on the Site. If you re-join the Site after your subscription expires, the Service for new subscription you agreed to use will be provided.
• A couple manager may receive a contingency fee if a couple matched up through the Company and ended up getting married. No refund will be given on contingency fee once the payment is made.

The Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Website or the Service (or any part thereof) with or without notice. You agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. To protect the integrity of the Website or the Service, the Company reserves the right at any time in its sole discretion to block users from certain IP addresses from accessing the Website or Service.

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. If you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:

• • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • a description of the copyrighted work that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on the Website (and such description must be reasonably sufficient to enable the Company to find the alleged infringing material, such as a url);
  • your address, telephone number and email address;
  • a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Please send notice of copyright infringement to the Company’s Copyright agent (cs@couple.net) by email or send the physical letter to
Sunoo Inc
Room 108, 2nd floor, Pyung Chang Mun Hwa Ro, PyungChang Dong, Jong Ro Gu, Seoul Korea.

The Company will terminate accounts of repeating infringers.

You agree and understand to receive notices from the Company by any of the method mentioned here; website, email, mail, fax, phone, text messaging etc.
If you no longer wish to receive notices from the Company, you may change the notice receiving setting in your Profile, however, you will still be receiving emails and text messages about our general service. For quality assurance and continuous improvement, the Company may create a test profile to check on the operation status of the Site occasionally. Please note that when you call our customer service, your conversation will be recorded for quality assurance purposes.

The Company may restrict using the Service by restricting posting or logging-in, (permanently) terminating the Service and/or account, etc. Unused service and benefits given to users will be lost, and the Company does not compensate for the loss.

• You acknowledge and agree that neither the Company nor its affiliates and third party partners are responsible for and shall not have any liability, directly or indirectly, for any loss or damage, including personal injury or death, as a result of or alleged to be the result of (i) any incorrect or inaccurate Content posted on the Website or provided in connection with the Service, whether caused by Members or any of the equipment or programming associated with or utilized in the Website or Service; (ii) the timeliness, deletion or removal, incorrect delivery or failure to store any Content, communications or personalization settings; (iii) the conduct, whether online or offline, of any Member; (iv) any error, omission or defect in, interruption, deletion, alteration, delay in operation or transmission, theft or destruction of, or unauthorized access to, any user or Member communications; or (v) any problems, failure or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to Members or to any other person's computer related to or resulting from participating or downloading materials in connection with the Internet and/or in connection with the Service.
• The Company provides the Website and the Service on an “as is” and “as available” basis and does the utmost for stable and satisfactory service. However, the Company grants no warranties nor liability for the improvement of the Service. The Company does not take any liability for any damages or loss happened to users, directly and indirectly, due to the availability and/or unavailability of using the Service.
• Any material downloaded or otherwise obtained through the use of the service or Website is accessed at your own discretion and risk, and you will be solely responsible for and hereby waive any and all claims and causes of action with respect to any damage to your computer system, internet access, download or display device, or loss or corruption of data that results or may result from the download of any such material. If you do not accept this limitation of liability, you are not authorized to download or obtain any material through the Service or Website.
• From time to time, the Company may make third party opinions, advice, statements, offers, or other third party information or content available on the Website and/or through the Service. All third party content is the responsibility of the respective authors thereof and should not necessarily be relied upon. The Company does not: (I) guarantee that accuracy, completeness, or usefulness of any third party content on the Website or provided through the Service, or (II) accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by any party that appears on the Website or Service. Under no circumstances will the Company or its affiliates be responsible or liable for any loss or damage resulting from your reliance on information or other content posted on the Website or Service, or transmitted to or by any Members.
• In addition to the preceding paragraph and other provisions of this Agreement, any advice that may be posted on the Website or through the Service is for informational and entertainment purposes only and is not intended to replace or substitute for any professional financial, medical, legal, or other advice. The Company makes no representations or warranties and expressly disclaims any and all liability concerning any treatment, action by, or effect on any person following the information offered or provided within or through the Website or Service. If you have specific concerns or a situation arises in which you require professional or medical advice, you should consult with an appropriately trained and qualified specialist.

The Site may contain, and the Service or third parties may provide, advertisements and promotions offered by third parties and links to other websites or resources. You acknowledge and agree that the Company is not responsible for the availability of such external websites or resources, and does not endorse and is not responsible or liable for any content, information, statements, advertising, goods or services, or other materials on or available from such websites or resources. Your correspondence or business dealings with, or participation in promotions of, third parties found on or through The Site or Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, information, statements, advertising, goods or services or other materials available on or through any such website or resource.

To the fullest extent allowed by applicable law, in no event will the Company, its affiliates, business partners, licensors or service providers be liable to you or any third person for any indirect, reliance, consequential, exemplary, incidental, special or punitive damages, including, without limitation, damages for loss or corruption of data or programs, service interruptions and procurement of substitute services, even if the Company has been advised of the possibility of such damages. Notwithstanding anything to the Company contained herein, the Company’s liability to you for any cause whatsoever, and regardless of the type and form of the action, will at all times be limited to the amount paid, if any, by you to the Company for the Service during the term of membership. You agree that any claims related to the use of the Site, service or the Terms, must be made within 1 year from the cause of the claim occurred. Any claims made after that will be denied.

• The interpretation of this Agreement, regardless of members' residences, follows the relevant Act and subordinate statute of the Republic of Korea. Legal actions related to this Agreement will be filed to Seoul Central District Court of the Republic of Korea in accordance with the Civil Procedure Code.
• In case a member resides in the areas under the United States jurisdiction, you agreed to be governed by the relevant and customary law of the United States and any legal claims or disputes will be filed to the Jurisdictional Court that governs Sunoo’s relevant US office.

You agree to indemnify and hold the Company, its subsidiaries, and affiliates, and its and their officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your breach of or failure to comply with this Agreement (including any breach of your representations and warranties contained herein), any postings or Content you post on the The Site or as a result of the Service, and the violation of any law or regulation by you. The Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in connection therewith.

The Company may provide you with notices, including those regarding changes to this Agreement, using any reasonable means now known or hereafter developed, including by email, regular mail, SMS, MMS, text message or postings on The Site. Changes of terms, jargons, words, and instructions of the Company that do not affect this Agreement will be notified on the Site without amendment of the Terms and Conditions. Such notices may not be received if you violate this Agreement by accessing the Service in an unauthorized manner. You agree that you are deemed to have received any and all notices that would have been delivered had you accessed the Service in an authorized manner.

This Agreement, with the Privacy Policy and any specific guidelines or rules that are separately posted for particular services or offers on The Site, contains the entire agreement between you and the Company regarding the use of The Site and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The failure of the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Even if competent jurisdiction judges that a clause(s) of this agreement does not have the legal effect, judgment(s) does not affect other regulations of this Agreement and still has the effect. You agree that your online account is non-transferable and all of your rights to your profile or contents within your account terminate upon your death. No agency, partnership, joint venture or employment is created as a result of this Agreement and you may not make any representations or bind the Company in any manner.

This Agreement is subject to change by the Company at any time. Changes will be notified on the Site. If you continue to use the Site without expressing intention to refuse after the changes, the Company views that you agreed to the changes. If you are a non-subscribing Member at the time of any changes are made in this agreement, the revised terms will be effective upon posting on the Site and your use of the Service after such posting will constitute acceptance by you of the revised Agreement. If you are a subscribing Member at the time of any changes are made in this agreement, the revised terms will be effective upon posting on the Site and your use of the Service after such posting will constitute acceptance by you of the revised agreement however, the paid service contents will remain in effect until the such service period expires. Alternatively, if you terminate your subscription at the time of any changes are made in this agreement, revised agreement will be effective upon your use of the Site and service.

The revised agreement is effective from 10.30, 2022.

The revised agreement is effective from 02.21, 2020.

The revised agreement is effective from 09.14, 2019.

The revised agreement is effective from 06.21, 2018.